Hospitality refers to the relationship between a guest and a host. For example, when you go to your friend’s house for dinner, while you are acting as a guest, your friend is acting as a host in addition to meaningful companionship. Hospitality (Food and beverage in hospitality)is the concept that governs this relationship.
Hospitality as an industry is made up of jobs that are highly dependent on such relationships. To be successful, hospitality businesses need to build strong and meaningful relationships with their guests. Failure to do so will likely result in guests leaving to receive products or services such as Food and beverage in hospitality. You may have traveled to countries that have adjusted their economies to the tourism industry, such as Turkey and the UAE.
Both countries have built a lot of infrastructure, but the UAE has used stronger brands, many have the mentality that they will enjoy their trip in this country more, but because this country is more successful than Turkey, It is much weaker and this country has not been able to create a good feeling in the minds of tourists, the memories of Turkey have a special place in the minds of tourists, the hospitality industry is also referred to as a hidden industry, some parameters of the tourism industry and hospitality industry Such as shipping lines, passengers, hotels, tour guides, amusement parks and travel agencies, Food and beverage in hospitality, cafes, hotel staff behavior, breakfast and lunch and dinner, clubs and event planning are all related to the hospitality sector.
Elements of the hospitality industry
The hospitality industry is a multi-billion dollar industry that depends on the availability of leisure, disposable income and complete customer satisfaction. The hospitality industry has four sections: food and beverage, travel and tourism, accommodation and entertainment.
1-Food and beverage in hospitality
The food and beverage sector, professionally known as F&B, is the largest sector of the hospitality industry. When a restaurant is part of the hotel, the services it offers can enhance a guest’s memorable experience by providing excellent Food and beverage it can coexist as part of other occupations such as bowling alleys or movie theaters.
2-Travel and tourism
Travel and tourism deals with services related to the movement of people from one place to another. Buses, cabins, planes, ships, trains, etc. are all part of the tourism industry. Leisure travel is when a person spends money on accommodation, Food and beverage in hospitality while traveling for a holiday, and business travel is when a person travels for work and pays for accommodation and food. Some people also have fun with their business trips. When people travel, either for work or leisure, they spend their money on hospitality.
Accommodation means staying for a period or a place to sleep for one or more nights. Luxury hotels, youth hostels, large hostels, camps, motels and other related occupations that provide a place for people to sleep overnight are all involved in the hospitality industry. Staying in commercial markets to other segments of the market such as business travelers, leisure travelers, long-distance travelers, budget travelers and special travelers such as people who are government employees and work in airlines and the military, all need the services of this industry. The hospitality industry creates more employment than the tourism industry.
Recreation is an activity that people do to relax, unwind and enjoy. The purpose of entertainment is rejuvenating the body and mind. Any job that provides activities to relax and enjoy, to refresh one’s body and mind, are in the hospitality industry. Entertainment activities such as movies or theater, attractions such as zoos and museums, spectator sports and participatory sports are all part of the entertainment sector. The hospitality industry is fully staffed and the training of individuals should be done by relevant and professional institutions.
Psychology of food and beverage in hospitality
Different guests need to provide different services and this is the art of the host to be able to recognize and identify their needs. Although the quality of food and beverage in hospitality is very important, the right way to provide service to each very sensitive guest. Behaviors should be measured and appropriate to the position and performance of the guest.